Data protection information 

The present information pursuant to Art. 13 et seq. DSGVO on data protection serve the duty to inform when collecting personal data. 

1. Name and contact details of the responsible person 

FEPS GmbH
Represented by the managing director
Fraunhoferstr. 22
82152 Martinsried
(hereinafter “FEPS”, “we”, “us”). 

2. contact details of the data protection officer

E-Mail: datenschutzbeauftragter@feps.com

3. purposes for which the personal data are to be processed and the legal basis for the processing

3.1. Data processing for the performance of the contract concluded between you and us (Art. 6 para. 1 lit. b) DS-GVO).

In the case of a contract concluded with us, the following applies: In order to fulfil the existing contractual relationship, to provide services owed and to send you contractual documents, we, as well as third parties or order processors commissioned by us, process the following data from you, insofar as you have provided us with this data when concluding the contract or in the course of the contractual relationship: personal details (name, address, telephone, fax number, e-mail address and, if applicable, homepage), bank details (IBAN, bank, account holder) and payment information.

3.2. Use of data based on your consent (Art. 6 para. 1 lit. a) DS-GVO)

In the case of a promotional approach, we will only contact you via the communication channels to which you have consented, subject to the sending of mail. For this purpose, we use your data for the following purposes:

• Quality assurance: in order to continuously improve our performance, our products and our services for you, we conduct surveys on your satisfaction, as well as your experiences from your contractual relationship.
• General and personalised advertising.
• If you have given us a SEPA direct debit mandate, we will also use your bank details. We use the SEPA direct debit mandate to collect outstanding amounts in accordance with the contractual agreements.

4. Obligation to provide data

The provision of name, address and e-mail address is obligatory. If you do not provide us with this information, a contract will not be concluded with us. All other data is voluntary. 

5. Automated decision making including profiling

FEPS GmbH does not carry out any profiling measures. 

6. data transfer to a third country

Data transfers to countries outside the EU and the European Economic Area (“third countries”) occur in the context of the administration, development and operation of IT systems. The transfer is only carried out in the following cases: – The transfer is generally permissible because a legal permissible circumstance is fulfilled or you have consented to the data transfer and – the special requirements for a transfer to a third country are met. 

7. recipients of data and data sources

7.1. Categories of recipients of data

• To the extent permitted by law, we pass on personal data to external service providers: 
•     Credit institutions and providers of payment services for settlements as well as processing of payments. 
•     IT service providers to maintain our IT infrastructure. 
•     Debt collection service providers and lawyers to collect debts and enforce claims in court. If, in the event of collection, personal data (customer and contact data, payment and consumption data and data relating to the claim) is transferred to a collection service provider, we will inform you in advance of the intended transfer. 

7.2. Data sources

We process personal data that we have received from you in the course of our business relationship. Insofar as it is necessary for the provision of our service, we process personal data which we have obtained from publicly accessible sources (debtors’ registers, land registers, commercial and association registers, press, Internet) or which we have received from other third parties (a credit agency or an address service provider). 

8. storage period and criteria for determining the duration 

We store your data for the period of the existing contract and, after termination of the contract with you, for a period until the completion of the tax audit of the last calendar year in which you were our customer. If there are statutory retention periods, we are obliged to store the data until these periods expire. After expiry of the statutory retention periods, which primarily result from commercial and tax law (in particular §§ 147 AO and 257 HGB), we delete this data again. 

We store your data for advertising purposes until you object to its use, you revoke your consent or it is no longer legally permissible to contact you. We store your other data for as long as we need it to fulfil the specific purpose (e.g. to fulfil or process a contract) and delete it when the purpose no longer applies. 

9. processing of personal data on our website 

Use of Google Analytics 

This website uses Google Analytics, a web analytics service provided by Google, Inc (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

You can object to the collection and use of your IP address by Google Analytics at any time with effect for the future. You can find more information on this at http://tools.google.com/dlpage/gaoptout?hl=de. We would like to point out that on this website Google Analytics has been extended by the code “gat._anonymizeIp();” to ensure anonymised collection of IP addresses.” (Source: www.datenschutzbeauftragter-info.de)

Personal data 

As a rule, it is possible to use our website without providing personal data. Insofar as personal data (e.g. name, address or e-mail addresses) is collected on our pages, this is always done, as far as possible, on a voluntary basis. This data will not be passed on to third parties without your express consent. We would like to point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible. The use of contact data published within the framework of the imprint obligation by third parties for the purpose of sending advertising and information material not expressly requested is hereby expressly prohibited. The operators of these pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, e.g. via spam mails.

Google maps

Our website uses Google Maps in the “Contact” tab to display maps and to create directions. Google Maps is operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. When you visit our website, Google receives information that you have accessed the corresponding page of our website. This also occurs regardless of whether you have a user account with Google or are logged in via this account. In the event that you are logged in via a Google user account while using the website, the data will be directly assigned to your user account. If you do not wish this, you must log out before using the service. By using Google Maps, you consent to the collection, processing and use of data automatically collected by Google and, where applicable, by third parties. The terms of use for Google Maps can be found at https://www.google.com/intl/de_de/help/terms_maps.html. For more details, please visit https://www.google.de/intl/de/privacy and https://www.google.de/intl/de/privacy/privacy-policy.html. You must exercise your right to object directly against Google. You can deactivate the Google Maps service via your browser settings (deactivation of the JavaScript in the browser). It will then no longer be possible to use the service. 

Newsletter

Clever Elements (http://cleverelements.com) is used as the newsletter software. Your data will be transmitted to Clever Elements GmbH. Clever Elements is prohibited from selling your data and using it for purposes other than sending newsletters. Clever Elements is a German, certified provider, which has been selected in accordance with the requirements of the General Data Protection Regulation and the Federal Data Protection Act. 

10. Information on your data subject rights

FEPS GmbH, Fraunhoferstr. 22, 82152 Martinsried is responsible for the processing of your data, unless otherwise stated. You can request information from us at any time about the data stored about you and its correction in the event of errors. Furthermore, you can demand the restriction of processing, the transferability of the data provided to us by you in a machine-readable format or the deletion of your data – insofar as it is no longer required. You also have the right to object at any time to the use of your data based on public or legitimate interests. Insofar as we process your data on the basis of consent given by you, you can revoke this consent at any time with effect for the future. From the time we receive your revocation, we will no longer process your data for the purposes stated in the consent. Please address your revocation or an advertising objection to: 

 

FEPS GmbH 

Represented by the managing director 

Fraunhoferstr. 22 

82152 Martinsried 

11. right of complaint to a supervisory authority

You can also lodge a complaint with a supervisory authority at any time. The Bavarian State Office for Data Protection Supervision, Postfach 606, 91511 Ansbach, is generally responsible for us. Alternatively, you can approach the supervisory authority locally responsible for you.